Markham
IT support for Markham businesses
Next door to our Richmond Hill base. Offices along Highway 7, Woodbine and the 404 corridor are a short drive, and most problems are fixed remotely before anyone needs to.
Support in Markham
- Based in Richmond Hill
- Remote support Mon–Fri 8–6
- Onsite (Complete) 1–2 business days
- Languages English · 中文
What IT looks like in a Markham business
Markham is home to a large technology sector and a deep base of family-run and Chinese-owned businesses: trading and import companies, accounting and insurance offices, real estate brokerages, retail and restaurants.
Many run bilingual offices, where the owner would rather talk through IT in Chinese and the staff email suppliers overseas in English. That second part matters: businesses that pay overseas suppliers by wire are exactly who invoice and payment-redirect fraud targets.
What we usually help Markham businesses with
Protecting supplier payments
Email authentication on your domain, MFA on every mailbox, and a simple call-back rule before anyone changes banking details. Most payment-redirect fraud succeeds because none of the three is in place.
A bilingual office that works
Chinese input and display language for the people who want it, English for those who do not, on the same Microsoft 365 account.
Store and showroom networks
Separate Wi-Fi for staff, guests and payment terminals, so a guest on your Wi-Fi is never on the same network as your till.
Cameras and door access
Avigilon video and access control configured, kept updated and viewable from your phone, across one store or several.
Start by checking your email
Enter your domain and see in ten seconds whether someone could send email pretending to be you.
Free email security check
See whether your domain can be spoofed. We check SPF, DKIM and DMARC and explain each result in one sentence.
Questions from Markham businesses
Can you explain things in Chinese?
Yes. We work in English and 中文, so you can discuss decisions in Chinese while your staff get support in whichever language they prefer.
We pay overseas suppliers by wire. What should we be worried about?
Payment-redirect fraud: an email that looks like it is from your supplier, or from you, asking for new banking details. Three things stop most of it: DMARC on your domain, MFA on every mailbox, and a rule that banking changes are confirmed by phone on a number you already had.
Can you set up Microsoft 365 in Chinese for some staff?
Yes. Display language is set per person, and Chinese input works on Windows and Mac. Shared mailboxes and calendars work the same whichever language each person uses.
Nearby areas we cover
Not sure what you need? Start with a call.
Twenty minutes, no obligation. Tell us what is breaking and we will tell you what it would take to fix it — including when the answer is that you do not need us.