Richmond Hill
IT support in Richmond Hill, from Richmond Hill
Sky416 is based here. For offices along Yonge Street, Highway 7 and the Beaver Creek business park, onsite help is the shortest drive we make.
Support in Richmond Hill
- Based in Richmond Hill
- Remote support Mon–Fri 8–6
- Onsite (Complete) 1–2 business days
- Languages English · 中文
What IT looks like in a Richmond Hill office
Most small businesses here are professional offices: accounting and bookkeeping practices, insurance and real estate brokerages, engineering and design firms. Many are family-run, and many have staff who work in both English and Chinese.
The setup we usually find has grown one fix at a time: email on a GoDaddy-resold Microsoft 365 account nobody fully controls, a multifunction printer that scans to email until a security change breaks it, the internet provider’s router doing the job of a firewall, and passwords that left with the last person who looked after it all.
What we usually help Richmond Hill businesses with
Taking back control of your email
Moving a GoDaddy or old-host mailbox into a Microsoft 365 tenant you own, with the admin accounts documented and MFA on everything.
Tax-season readiness
For accounting and bookkeeping practices: licences, backups, scanner paths and seasonal staff accounts checked before January, not during March.
Stopping fake invoices sent in your name
SPF, DKIM and DMARC set up so a stranger cannot email your clients pretending to be you.
Wi-Fi that reaches every room
Plaza units and converted houses have thick walls and long corridors. Coverage planned properly, not another extender from the hardware store.
Start by checking your email
Enter your domain and see in ten seconds whether someone could send email pretending to be you.
Free email security check
See whether your domain can be spoofed. We check SPF, DKIM and DMARC and explain each result in one sentence.
Questions from Richmond Hill businesses
Are you actually based in Richmond Hill?
Yes. Sky416 is based in Richmond Hill and serves the GTA. We are a service-area business, so there is no walk-in office: support is remote first, and we come to you when something needs a visit.
Can you support staff who prefer to work in Chinese?
Yes. We work in English and 中文, and can set up Windows, Microsoft 365 and Outlook in Chinese for the people who prefer it while the rest of the office stays in English.
Our current IT person is leaving. Can you take over?
Yes, and it is a normal start. We recover and document access to your domain, Microsoft 365, network and vendor accounts, put a security baseline in place, then take over day-to-day support. It goes faster if the previous person cooperates, but we do not need them to.
Nearby areas we cover
Not sure what you need? Start with a call.
Twenty minutes, no obligation. Tell us what is breaking and we will tell you what it would take to fix it — including when the answer is that you do not need us.